PRIVACY POLICY
Privacy Policy
O2 SkinLab values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your information in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and relevant issuances of the National Privacy Commission (NPC).
By accessing and using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information when you visit our website, book an appointment, sign up for updates, or communicate with us:
Personal details such as name, email address, contact number, and inquiry details
Health-related or treatment-related information voluntarily provided for consultation or appointment purposes
Website usage data such as IP address, browser type, pages visited, and date/time of access
Other information you choose to provide through forms or direct communication
We only collect information that is necessary and relevant to the services we provide.
2. How We Use Your Information
Your personal data may be used for the following purposes:
To process inquiries, consultations, bookings, and service requests
To communicate with you regarding appointments, treatments, updates, and promotions
To improve our website, services, and customer experience
To comply with legal, regulatory, and professional obligations
To ensure safety, security, and proper documentation of services
We do not use your personal information for purposes other than those stated without your consent.
3. Consent
By providing your personal information through this website, you consent to the collection, use, and processing of your data in accordance with this Privacy Policy.
For sensitive personal information, including health-related data, consent is obtained voluntarily and may be withdrawn at any time, subject to legal and contractual limitations.
4. Data Sharing and Disclosure
O2 SkinLab does not sell, rent, or trade your personal information.
Your data may only be shared with:
Authorized medical professionals and staff for treatment and consultation purposes
Trusted service providers who assist in website operations, appointment systems, or communications, under strict confidentiality agreements
Government authorities or regulators when required by law
All third parties are required to handle your data securely and in compliance with applicable privacy laws.
5. Data Protection and Security
We implement appropriate organizational, physical, and technical security measures to protect your personal information against unauthorized access, disclosure, alteration, loss, or misuse.
Access to personal data is limited to authorized personnel who are trained in data privacy and confidentiality.
6. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws, medical regulations, or contractual obligations.
When data is no longer required, it is securely disposed of in accordance with data protection standards.
7. Your Rights as a Data Subject
Under the Data Privacy Act, you have the right to:
Be informed about how your personal data is processed
Access your personal data
Object to the processing of your data
Request correction of inaccurate or outdated information
Request deletion or blocking of data under certain circumstances
Withdraw consent, subject to legal and contractual limitations
File a complaint with the National Privacy Commission
Requests may be made through the contact details provided below.
8. Cookies and Website Analytics
This website may use cookies or similar technologies to enhance user experience, analyze traffic, and improve website functionality.
You may choose to disable cookies through your browser settings, though some website features may not function properly.
9. Third-Party Links
Our website may contain links to third-party websites. O2 SkinLab is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.
10. Changes to This Privacy Policy
O2 SkinLab may update this Privacy Policy from time to time to reflect changes in laws, regulations, or business practices. Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.
11. Contact Information
For questions, concerns, or requests related to your personal data or this Privacy Policy, you may contact us through our official communication channels listed on the website.